Trailblazing IT

SYSTEM MONITORING

24/7 Network Monitoring and Server Operating Systems Monitoring
DNS Web Filtering
Email SPAM filtering
Email Phishing Protection
Security Patching and PC Performance Optimization

CYBERSECURITY RISK MANAGEMENT

Security Assessment and Prevention
Security Awareness Training
Phishing Simulations
Proactive Threat Detection
Data Encryption
Multifactor Authentication (MFA)
Cybercrime Investigation and Remediation

END USER, NETWORK, AND INFRASTRUCTURE SERVICES

End User Device Management
Workstation Management
Mobile Device Management
Server Management
Network Management
IT Vendor Management
Cloud Backup
Home and Branch Office Management
Wireless Management
Managed Print Services
Client Login + Helpdesk (Ticket Management)

IT SUPPORT

Local Help Desk
Dedicated Client Services Coordinator
2-Hour Response Guarantee (though most in under 30 minutes)
After Hours, Weekends, and Holidays included
IT Audit + Compliance Audit

SYSTEM ADMINISTRATION

Microsoft Office 365 Administration + Associates Licenses
Virtual + Physical Server Management
Antivirus / Anti-Malware Protection
Router, Firewall, and Network Monitoring + Management
IT Vendor Relationship + Liaison
IT Asset Tracking and Lifecycle Management
Monitoring and Management of Data Backup Systems
Network Documentation + Map

IT STRATEGY

Comprehensive Technical Assessment
Technology Roadmap and IT Risk Remediation Options
Network Overview, Documentation, and Inventory Control
Policy Documentation for Work from Home, Personal Devices
Business Continuity and Disaster Recovery Plan
Cybersecurity and Data Security Plan
Artificial Intelligence (AI) Strategy + Implementation

Custom Software Development

Website Development + Maintenance
Design and Develop Mobile Applications
Design and Develop Custom Software

IT Project Management

IT Project Management
Agile Project Management
Lean Six Sigma Services
Time, Task, and Technology Personnel Management

Cloud Migration

Cloud Migration
Cloud Transition
Cloud Backup + Recovery
Cloud Utilization